Termini di Servizio — Bozza

MERCHANT REVIEW REQUIRED — complete seller details and fulfilment terms before replacing the current Shopify policy.

Last updated: 19 October 2026

1. Who we are

Paleris is the trading name of [LEGAL NAME], established at [BUSINESS ADDRESS]. Registration number: [IF APPLICABLE]. VAT number: [IF APPLICABLE]. Customer care: [EMAIL AND TELEPHONE]. These terms apply to purchases through paleris.com.

2. Product information and sizing

Read each product description, available measurements, size options and care instructions before ordering. Colours may appear different on different screens. This does not limit your rights if an item is faulty, misdescribed or does not conform to the contract. Styling imagery may include accessories that are not included unless the listing says otherwise.

3. Prices and payment

The product price, currency, delivery charges, applicable taxes and total payable are shown before you place your order. Available payment methods are shown at checkout. [CONFIRM VAT AND IMPORT-DUTY TREATMENT]. We do not impose undisclosed charges after you place an order.

4. Orders and acceptance

[CONFIRM WHEN A CONTRACT IS FORMED AND DISTINGUISH AUTOMATIC ORDER ACKNOWLEDGEMENT FROM ACCEPTANCE]. If a product becomes unavailable or a material error affects an order, we will contact you to explain your options and refund any amount due where the order cannot be fulfilled.

5. Delivery

Our Shipping Policy explains destinations, processing times, delivery estimates and charges. [INSERT CONFIRMED POLICY LINK]. Contact us promptly about an incorrect delivery address. Statutory rights concerning delivery and risk remain unaffected.

6. Cancellation and returns

Our Returns & Refunds Policy explains the existing 30-day commercial return offer and your statutory withdrawal rights. For applicable EU distance purchases, consumers generally have 14 days from receipt to notify withdrawal, subject to lawful exceptions. Commercial return conditions do not remove statutory rights. [ADD CONFIRMED WITHDRAWAL FUNCTION LINK, RETURN ADDRESS AND RETURN-COST DISCLOSURE].

7. Faulty or incorrect goods

Contact us if an item is faulty, damaged, incorrect or misdescribed. Your mandatory consumer remedies, including applicable legal guarantees, remain available. No term in these conditions limits liability or remedies where the law does not allow that limitation.

8. Acceptable use and intellectual property

Do not misuse the website, attempt unauthorised access or infringe the rights of others. Brand assets and website content may not be reproduced for commercial purposes without permission, except where permitted by law.

9. Privacy

Our Privacy Policy explains how personal information is processed. Marketing choices are separate from placing an order.

10. Complaints and applicable law

Contact customer care with a complaint and your order reference. [CONFIRM ANY APPLICABLE ADR OBLIGATION OR SCHEME]. Mandatory consumer protections and the right to bring proceedings in the courts available under applicable consumer law are unaffected. [CONFIRM SELLER JURISDICTION WITH ADVISER].

11. Changes

Updated terms apply prospectively. The terms applicable to an existing order are those supplied when that order was placed, except where the law requires otherwise.