Spedizione e Consegna — Bozza

MERCHANT REVIEW REQUIRED — keep unpublished until the bracketed details are confirmed.

Destinations and delivery charges

We deliver to [CONFIRM COUNTRIES / REGIONS]. Delivery charges are displayed at checkout before you pay. [CONFIRM ANY FREE-SHIPPING THRESHOLD, REMOTE-AREA CHARGES AND EXCLUSIONS; REMOVE IF NONE].

Processing and transit times

Orders are normally processed within [CONFIRM PROCESSING TIME] business days. Estimated transit time is [CONFIRM BY DESTINATION]. [CONFIRM DISPATCH COUNTRY, CARRIERS AND WHETHER ITEMS MAY ARRIVE IN SEPARATE PARCELS]. Any delivery estimate or agreed delivery deadline will be communicated before the order is placed.

Order updates

Use your order confirmation and shipping updates to follow your order. [CONFIRM TRACKING AVAILABILITY AND WHEN IT IS PROVIDED]. Contact us if an expected delivery has not arrived.

Address changes and delivery problems

Contact customer care promptly if your delivery address needs to change. Changes may not be possible once an order has been processed or dispatched. If your parcel is lost, damaged or marked delivered when you have not received it, contact us so we can investigate. This does not restrict your statutory rights.

Taxes and import charges

[CONFIRM VAT PRESENTATION, DESTINATIONS REQUIRING CUSTOMS CHARGES, WHO PAYS THEM AND WHETHER DELIVERY IS DUTIES PAID]. The checkout and pre-contract information must clearly explain the total price and any additional charges.

Delays

If we cannot meet the agreed delivery time, we will explain the available options. Nothing in this policy excludes your legal rights concerning delivery or refunds.