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Welcome to Paleris!

This website is operated by Paleris. Throughout the website, the terms "we," "us," and "our" refer to Paleris.

Paleris operates this website, including all information, products, tools, and services available through paleris.com, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By visiting our website, browsing our products, or making a purchase, you engage in our services (collectively referred to as the "Service") and agree to comply with these Terms of Service ("Terms").

These Terms apply to all visitors and users of our website, including customers, browsers, merchants, and individuals who submit content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with any part of these Terms, you should discontinue using our website and services.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products.

We reserve the right to update, modify, or replace any part of these Terms by publishing changes on our website. Your continued use of our website following the publication of updated Terms constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are at least the age of majority in your country or region of residence, or that you have obtained the necessary consent from a parent or legal guardian where permitted by law.

You agree to use our website and products exclusively for lawful purposes.

You must not:

• Use our products or services for illegal or unauthorized activities.

• Violate any applicable laws, regulations, or intellectual property rights.

• Introduce viruses, malware, or other harmful code into our website.

• Attempt to interfere with the security or functionality of our services.

Any violation of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

Paleris reserves the right to refuse or cancel orders and restrict access to our services when reasonably necessary, including in cases of suspected fraud, misuse, or violations of these Terms, subject to applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, content, or services without our prior written permission.

Certain information you submit through our website may be transmitted through third-party networks and service providers as necessary to operate our services.

Payment information is handled through payment processing services that implement security measures intended to protect financial transactions.

The headings used throughout these Terms are included for convenience and do not affect their interpretation.

SECTION 3 – ACCURACY AND COMPLETENESS OF INFORMATION

We strive to ensure that all information displayed on Paleris.com is accurate, complete, and up to date.

However, occasional inaccuracies, omissions, or errors may occur.

Information on our website is provided for general informational and shopping purposes. Product details, availability, descriptions, and other website content may be updated when necessary.

We reserve the right to modify website content, correct errors, and update information without prior notice, except where notice is required by law.

We encourage customers to review product information carefully before placing an order.

SECTION 4 – PRODUCTS, PRICING, AND AVAILABILITY

All products displayed on Paleris.com are subject to availability.

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and specifications accurately represent the items offered.

However, actual product colors may vary slightly due to lighting conditions, photography, and individual screen settings.

Please note:

• Product prices may change without prior notice.

• Certain items may be available in limited quantities.

• Product availability may change at any time.

• We may discontinue products or collections.

• Promotions and special offers may be subject to additional conditions.

• Product descriptions and specifications may be updated when necessary.

Any changes to prices will not affect orders already accepted at the agreed purchase price, unless otherwise permitted by applicable law.

We encourage customers to review product descriptions, measurements, and sizing guides before making a purchase.

SECTION 5 – ORDERS AND PURCHASES

When placing an order through Paleris.com, you agree to provide accurate and complete information.

After submitting your order, you may receive an automated confirmation email acknowledging that your order has been received.

An order confirmation does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to cancel or decline orders for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraudulent or unauthorized transactions.

• Payment verification issues.

• Shipping restrictions.

• Errors affecting order fulfillment.

If we cancel an order after payment has been collected, we will issue an appropriate refund in accordance with applicable law.

Customers are responsible for ensuring that the shipping address, contact information, and order details are correct before completing a purchase.

If you notice an error in your order, please contact us as soon as possible at info@paleris.com.

SECTION 6 – BILLING AND PAYMENT INFORMATION

By making a purchase, you agree to provide current, complete, and accurate payment and billing information.

You authorize the applicable payment provider to charge your selected payment method for the total amount displayed at checkout.

Payments are processed through secure third-party payment service providers supported by our Shopify store.

We reserve the right to verify payment information and take reasonable measures to prevent unauthorized transactions.

Customers are responsible for ensuring that sufficient funds or payment authorization are available when placing an order.

Any applicable taxes, shipping charges, and additional fees will be displayed during checkout as required by law.

SECTION 7 – SHIPPING AND DELIVERY

We aim to process and ship orders as efficiently as possible.

Shipping availability, processing times, delivery estimates, and associated costs may vary depending on the product, destination, and selected shipping method.

Estimated delivery dates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delays may occasionally occur due to circumstances such as:

• High order volumes.

• Carrier disruptions.

• Customs inspections.

• Public holidays.

• Weather conditions.

• Events outside our reasonable control.

We will take reasonable steps to assist customers experiencing delivery-related issues.

Customers must provide accurate and complete shipping information to help ensure successful delivery.

For additional information, please refer to our Shipping Policy.

Nothing in this section limits any mandatory delivery rights available to consumers under applicable law.

SECTION 8 – RETURNS, EXCHANGES, AND REFUNDS

Your satisfaction is important to us, and we aim to ensure that every order meets our quality standards.

All return, exchange, and refund requests are handled according to our Return & Refund Policy, subject to applicable consumer protection laws.

Customers should carefully review product details, sizing information, and purchase conditions before placing an order.

Certain products, including personalized items and selected hygiene-sensitive products, may be subject to specific return restrictions where legally permitted.

If you receive a damaged, defective, or incorrect product, please contact us at info@paleris.com with your order information and supporting photographs when appropriate.

Please review our Return & Refund Policy for details regarding eligibility, return procedures, shipping costs, and refund processing.

Nothing in our policies excludes or limits your statutory consumer rights.

SECTION 9 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Our website may provide access to services, applications, or tools operated by third parties.

These services may include payment providers, shipping partners, website applications, and other integrations.

We do not necessarily control the availability, operation, or content of these third-party services.

Your use of third-party tools may be subject to their own terms, conditions, and privacy policies.

We recommend reviewing the relevant policies before using external services.

We may introduce, modify, or discontinue optional tools and features as our website develops.

SECTION 10 – THIRD-PARTY LINKS

Paleris.com may contain links to websites, platforms, or resources operated by third parties.

These external websites are provided for convenience and informational purposes.

We do not control the content, availability, security, or privacy practices of third-party websites.

Accessing external links is at your discretion.

We recommend reviewing the terms and privacy policies of any third-party website before providing personal information or completing transactions.

Nothing in this section excludes liability that cannot lawfully be excluded.

SECTION 11 – CUSTOMER REVIEWS, FEEDBACK, AND SUBMISSIONS

We welcome customer feedback, suggestions, product reviews, and other submissions.

By submitting content to Paleris, you confirm that:

• You have the right to share the submitted content.

• Your submission does not violate the rights of others.

• Your content does not contain unlawful, misleading, abusive, or harmful material.

• Your submission does not contain malware or malicious code.

• You will not impersonate another person or submit fraudulent information.

By voluntarily submitting publicly intended content, such as product reviews, you grant Paleris a non-exclusive, royalty-free license to display, reproduce, and use that content in connection with our website and marketing, subject to applicable law.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

We are not obligated to publish every submission received.

SECTION 12 – PERSONAL INFORMATION AND PRIVACY

Your privacy matters to us.

Any personal information collected through Paleris.com is handled in accordance with our Privacy Policy and applicable data protection laws.

Personal information may be collected and processed for purposes including:

• Processing and fulfilling orders.

• Providing customer support.

• Managing payments and transactions.

• Delivering shipping notifications.

• Improving website functionality.

• Preventing fraudulent activity.

• Sending promotional communications where permitted.

Our website uses Shopify and may rely on trusted third-party service providers to operate certain features.

For further information about how your information is collected, used, stored, and protected, please review our Privacy Policy.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain errors or omissions relating to product information, pricing, promotions, availability, shipping fees, or delivery estimates.

Paleris reserves the right to correct inaccurate information and update website content when necessary.

Where a material error affects an order, we may contact the customer to offer a correction, an alternative, or a cancellation and refund, as appropriate and subject to applicable law.

We are not obligated to honor clearly erroneous prices where applicable law permits the cancellation of the affected transaction.

We strive to resolve such situations fairly and promptly.

SECTION 14 – PROHIBITED USES

In addition to other restrictions outlined in these Terms, you agree not to use Paleris.com or its content for:

• Any illegal or unauthorized purpose.

• Violating applicable laws or regulations.

• Infringing intellectual property rights.

• Harassing, threatening, or discriminating against others.

• Submitting false or misleading information.

• Distributing viruses, malware, or malicious software.

• Collecting personal information without authorization.

• Sending spam, phishing messages, or fraudulent communications.

• Attempting to bypass website security measures.

• Scraping, copying, or extracting website content without authorization where prohibited by law.

• Interfering with the normal operation of our website.

• Engaging in fraudulent purchases or payment activities.

We reserve the right to suspend or restrict access to our services when reasonably necessary to address violations of these Terms.

SECTION 15 – INTELLECTUAL PROPERTY

All original content featured on Paleris.com, including text, graphics, logos, photographs, product images, branding, website design, and other materials, is owned by Paleris or used with permission from the respective rights holders.

These materials are protected by applicable intellectual property laws.

You may browse our website and use its content for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without obtaining the necessary authorization.

The Paleris name, branding, and associated materials may not be used in a manner that falsely suggests sponsorship, endorsement, or affiliation.

SECTION 16 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We strive to provide a secure, reliable, and enjoyable shopping experience.

However, we cannot guarantee that our website will operate continuously, without interruptions, or without technical errors.

Our website and its digital features are provided on an "as available" basis, subject to applicable law.

Temporary interruptions may occur due to maintenance, technical issues, service provider disruptions, or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, Paleris will not be responsible for indirect or consequential losses arising from the use of our website where such losses are not legally recoverable.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury, statutory consumer guarantees, or any other liability that cannot lawfully be excluded or restricted.

Your mandatory consumer rights remain unaffected.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses reasonably arising from your unlawful use of our website, your infringement of third-party rights, or your material breach of these Terms.

This provision does not impose liability on consumers beyond what is permitted by applicable law.

Paleris reserves the right to take appropriate legal action when necessary to protect its website, intellectual property, customers, and business operations.

SECTION 18 – TERMINATION AND SEVERABILITY

These Terms remain effective while you access or use our website and services.

You may stop using our website at any time.

We may suspend or terminate access when there is a legitimate reason, including violations of these Terms, fraudulent activities, or security concerns.

Termination does not affect rights and obligations that arose before termination, including payment obligations, refunds, or legally protected customer rights.

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply wherever legally enforceable.

SECTION 19 – ENTIRE AGREEMENT, GOVERNING LAW, AND CHANGES

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable notices, govern your use of Paleris.com.

They represent the terms applicable to your use of our website and purchases, subject to any additional agreements or mandatory legal requirements.

Any failure by Paleris to enforce a particular provision does not constitute a permanent waiver of that provision.

These Terms are governed by the laws applicable to the relevant transaction and business relationship, without limiting mandatory consumer protections or rights available under applicable law.

We reserve the right to review, update, or modify these Terms when necessary to reflect changes in our services, business operations, or legal requirements.

Updates will be published on this page and will apply from their stated effective date, subject to applicable law.

We encourage customers to review this page periodically.

Changes to these Terms will not retroactively remove rights acquired under previously concluded purchases.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, your order, or our website, please contact our customer support team.

Store Name: Paleris

Website: www.paleris.com

Customer Support Email: info@paleris.com

We aim to respond to customer inquiries within 1 business day.

Thank you for choosing Paleris. We appreciate your trust and look forward to providing you with a pleasant and reliable shopping experience.